Tracy-Anne’s Story of Awareness, Action and Business Growth

Meet Tracy-Anne Barker, founder of The Managers Training Company: coach, trainer and mentor to managers in education, and a woman on a mission to support schools from the inside out.

Like many third chapter solopreneurs, Tracy-Anne found herself juggling a growing business with a demanding diary, all while trying to prioritise her own wellbeing.

Her story is a perfect example of what happens when you create space to care for both yourself and your customers.

Before We Worked Together

Despite having a strong background in health and fitness, Tracy-Anne found that business had slowly edged wellbeing off her priority list.

“I lost that routine because of building the business… I would say health and wellbeing used to be higher up my agenda, but as a business owner, it was the thing that got left behind.”

She knew she needed to get her focus back, but wasn’t looking for a rigid programme.

She needed something that could work with her irregular schedule and evolving priorities.

What We Worked On

Tracy-Anne first joined the 40 Day Eat Well Challenge, expecting a refresher. What she got was something deeper—greater awareness, practical tools, and that all-important sense of focus.

“It helped me see the little habits, like dipping into the biscuit tin by the kettle. That self-awareness was huge.”

From there, she became a founding member of the Forever Fit & Fabulous Club, where she’s continued to build habits that support her through the ups and downs of solopreneur life.

“I feel supported. If things wobble or fall away—because life happens—I can show up and be honest. And that’s really powerful.”

She also joins Wake Up & Workout Online when her diary allows and loves the flexibility of having a variety of support options at her fingertips.

“Working with Susannah is like a pick and mix. I can dip in and out depending on what I need—and that’s what makes it work.”

At times when she needed more personalised support—such as accommodating a lower back issue—Tracy-Anne booked a 1:1 Refresh & Renew package, which helped her adjust her fitness habits safely and sustainably.

“That one-to-one programme was based on my specific needs and it made a real difference. It’s just so helpful knowing that option is there when you need it.”

From Personal to Professional: Scaling Without Losing the Customer Touch

As Tracy-Anne’s business grew, she knew she needed to define the customer experience she wanted to deliver—so she could bring others on board without losing her signature touch.

That’s when she reached out for help with her Customer Wellbeing Strategy.

“They didn’t know what was in my head… I needed to get it out—and into a strategy.”

With guidance, she documented her customer journey, clarified expectations, and ensured her team could deliver a consistent and human-centred experience.

“Now everyone knows how to interact with our customers—whether it’s the corporate paying, the delegate attending, or the education sponsor supporting it all.”

What Tracy-Anne Would Say to You

“If you're the type of person who's looking for pick and mix options—where you're not being locked into something rigid, but you still want to make progress—then Susannah is an absolute delight to work with.

She’ll cheer you on, but she’ll also challenge you to be accountable—and we all need that.

For personal wellbeing, especially if you’ve lost focus or routines along the way, her support is both flexible and effective. I now feel like I can show up, be honest, and get back on track when life happens—which it always does.”

“And on the business side—if you want to grow sustainably, retain clients, and get clarity around your customer journey, this work is vital. I didn’t realise how much I needed it until I started. If you want your business to support your life—not consume it—have a conversation with Susannah.”

Watch the Full Interview with Tracy-Anne

Press play below or watch on YouTube.